Technology cuts Garda vetting process from  nine weeks to five days
29th May 2017

eVetting system is overall winner of Ireland eGovernment Awards 2017

 

‘A remarkable success’ is how the judges of the Ireland eGovernment Awards 2017 referred to the Garda Síochána eVetting project which was the overall winner of the awards announced today (26th May 2017) at a gala event in Dublin Castle, attended by Minister for Health, Simon Harris T.D. The Ireland eGovernment Awards, in association with eir and Cisco, recognise the advances in the use of digital technology by the broad public sector, across the island of Ireland.

The Ireland eGovernment Awards are in their sixteenth year. Projects are submitted under various headings, including an award for the person deemed to be Ireland’s eGovernment Visionary. This year the independent judging panel unanimously chose Richard Corbridge CIO of the HSE as an outstanding winner.

The judges deemed the eVetting project to be the overall winner due to the positive impact it has had already, both for the Garda authorities as well as for citizens wishing to be vetted. 85% of registered organisations have already transitioned to eVetting in its first year. The new online process enables organisations to access vetting within 5 working days in the vast majority of cases. Prior to the launch of the eVetting system, the vetting process was a lengthy paper based process. In 2013, nine weeks was the average processing time for a vetting application. The total number of applications for vetting received for 2016 was 389,548. In the first quarter of 2017 96% of vetting applications were online.

For the vetting applicant, it has removed the lengthy paper application and replaced it with an electronic form with user friendly validations.  It provides a real-time tracking of the application throughout the process. For the client organisations it provides a Portal to initiate, manage and monitor their applications.  It allows self-service in relation to application status / progress. For An Garda Síochána it has significantly reduced the data entry requirements and rekeying of information between internal systems. It has removed paper forms for 90% of applications and the need to handle and transport paper forms between vetting offices. It has also eliminated the need for Client Organisations to ring / email / write seeking progress updates on specific applications. It has automated, streamlined and eliminated multiple non-value add steps and improved operational efficiency.

Commenting on the awards, Shay Fitzmaurice, managing editor the Public Sector Times, said, “The sheer scale of the Garda eVetting project shows the huge impact such a project can make, especially in such a vital area such as vetting. We’re delighted that those behind this project are getting due recognition through these most sought after Awards.”

Eavann Murphy, Chief Commercial Officer, eir Business, said “Huge congratulations to An Garda Síochána for winning the overall award today and also to all of the other category winners. We’re delighted to be associated with these awards. They are a hugely important mechanism for publicly acknowledging and rewarding innovation in the public sector. Through our work with government agencies, we’ve seen first-hand how innovation and the drive for efficiencies through technology is bringing new and improved services to citizens. These awards are an excellent opportunity to showcase the excellent standard of work being carried out across the public sector”.

Paul Kavanagh, Country Manger Cisco Ireland, said, “Leadership and innovative thinking from Ireland’s public sector has been critical to our country’s economic success and our quality of life as citizens going right back to TK Whitaker. Ireland continues to evolve and disrupt itself to stay relevant as an open, business friendly economy. Digitisation is key to this ongoing evolution and this year’s eGovernment award winners show that this spirit of innovation is alive and well in our public sector”

The Ireland eGovernment Awards are co-hosted by the Public Sector Times and MarketFinder.

Further information can be found on https://www.egovawards.org/awards-info/

The individual category winners of the Ireland eGovernment Awards

General

DPER Open Data Portal

Health and Medical

HSE – Maternity and Newborn Clinical Information Systems

Agri and Food Science

Teagasc Enviromental Knowledge Transfer

Internet of Things

An Post ILAS

Gaeilge

Conradh na Gaeilge, Peig.ie

Local Government

South Dublin Co. Co. In Context 4 website

Marketing and social media

Dublin Bus Social Media

Mobile

Dept. of Foreign Affairs, Travel Wise.

Open Source

An Garda Siochana  eVetting

Promoting Ireland Overseas

Department of Arts, Heritage, Regional, Rural and Gaeltacht Affairs. – Irishgenealogy.ie

Universal design

The Irish Human Rights and Equality Commission – Ihrec.ie

Innovation

Dublin Bus #DB (Twitter customer service)

Net Visionary

Richard Corbridge, CIO HSE

by Maeve Kneafsey